Thailand Dedicated Server at CAT-IDC — High-Performance Dell, Real Engineers 24/7

IC-MyHost has provided dedicated server hosting in Thailand since 2004 — over 22 years of operational experience. Every server runs on 100% genuine Dell PowerEdge enterprise hardware at CAT-IDC Data Center, Thailand's national internet exchange. Trusted by global clients including TorGuard, and backed by a 4-hour on-site hardware replacement SLA that most providers do not offer.

All servers connect to a 450 Gbps local backbone and 200 Gbps international gateway at CAT-IDC — Thailand's largest internet exchange. Every server includes a Full Gigabit dedicated port with unmetered bandwidth, ensuring maximum throughput and the lowest possible latency to all major Thai ISPs (AIS, True, TOT, 3BB).

iDRAC (Integrated Dell Remote Access Controller) Enterprise is Dell's out-of-band remote management system — it lets engineers access the server at BIOS level, run virtual KVM sessions, perform OS recovery, and power-cycle remotely, even when the server OS is offline. IC-MyHost includes iDRAC Enterprise on all R610 and above models, enabling full remote management 24/7 without requiring physical access to the data centre.

Yes. IC-MyHost's senior engineering team is available 24/7 every day of the year — by phone, LINE, and email. Our engineers don't just monitor alerts; they diagnose and resolve technical issues directly, drawing on 22+ years of infrastructure operations experience at CAT-IDC Thailand.

Yes. IC-MyHost guarantees a 4-hour on-site hardware replacement SLA for all dedicated server customers. If any component fails — drive, RAM, NIC or power supply — our engineers at CAT-IDC Data Center replace it within 4 hours. We maintain a dedicated stock of Dell PowerEdge spare parts on-site specifically for this purpose, so there is no waiting for couriers or extended downtime.

Yes. IC-MyHost offers flexible dedicated server configurations — you can customise CPU, RAM, and storage (SSD/SATA) to match your specific workload requirements. From the entry-level R210 for startups to the high-core-count R640 for demanding databases and applications, we have a model for every business size and budget.

IC-MyHost guarantees 99.9% Network Uptime SLA on all dedicated server plans, backed by CAT-IDC's redundant power infrastructure and our on-site engineering team. This SLA is documented in writing and applies to network availability — the same standard we have maintained for 22+ years.

Yes. IC-MyHost provides professional migration assistance for new customers moving from other providers or upgrading from shared/VPS hosting. Our engineers manage the transition to minimise downtime and ensure your applications and data transfer cleanly. Migration support is included at no additional charge for new dedicated server customers.